Site Terms & Privacy Policy
Your access to COSMO-ACT®, web site, hereafter COSMO-ACT®, is subject to the following Terms of Use. These Terms of Use constitute a binding agreement between COSMO-ACT® and you. Periodically, these Terms of Use may be updated without notice to you. It is your responsibility to periodically review these Terms of Use for applicable changes. Your using the web site after our posting of any changes to these Terms of Use will constitute your acceptance of those changes. Questions about these Terms of Use, should be directed to info@cosmo-act.com. Should you disagree with any changes, you should immediately cease using the COSMO-ACT® web site.
Privacy Policy: The personally-identifiable information that you provide us on COSMO-ACT® web site is subject to our Privacy Policy, which is a part of these Terms of Use. Please take the time to review the information below.
Information you provide voluntarily via our online forms is kept in the strictest confidence and is intended for use by COSMO-ACT® suppliers as may be needed.
We ask for your name, address and contact information so we can send you your order or responde to your request for information, and so we can contact you if we have a question about your order or request. Credit card information may be supplied to the company or companies who process your credit card payment. We may share your name and address with other companies whose products we think you may be interested in. We do not share any other information with third parties, except in the case of contact or order information needed to fulfill your order or answer your request. We do not share or sell email addresses.
Occasionally we might provide links to other sites we think you will find useful. These sites are independent of COSMO-ACT® and should have established their own privacy and security policies. You should review the privacy policies of these sites before providing them with your information.
For questions, comments or assistance with any privacy-related issues, we invite you to contact us at : info@cosmo-act.com.
Your Use of COSMO-ACT® Web Site: You may not reproduce, duplicate, copy, sell, or otherwise transfer or commercially exploit COSMO-ACT® web site (or any portion of it), unless you have COSMO-ACT® express written permission to do so. You may only use COSMO-ACT® web site in accordance with these Terms of Use and all applicable laws, rules, and regulations. In the event COSMO-ACT® believes that you have failed to comply with all terms applicable to your use of COSMO-ACT® web site, you agree that COSMO-ACT® has the right, in its sole discretion and without notice, to restrict your access to this or any other COSMO-ACT® site. COSMO-ACT® may also, in its sole discretion and at any time, discontinue any COSMO-ACT® web site, or any part thereof, with or without notice. You agree that you do not have any rights in COSMO-ACT® web site and that COSMO-ACT® will have no liability to you if the COSMO-ACT® web site is discontinued or your ability to access COSMO-ACT® web site is terminated.
Communications with COSMO-ACT®: You consent to receipt of electronic communications from COSMO-ACT®, and agree that all agreements, notices, and other disclosures communicated to you by COSMO-ACT® electronically (whether by electronic mail, by posting at this web site, or by other electronic means) satisfy any legal requirement that such communication be in writing.
Your communications with COSMO-ACT®, including transmission of order requests, submission of testimonials, or the uploading of images, constitute electronic communications. You grant to COSMO-ACT® a perpetual, irrevocable, worldwide, non-exclusive, transferable, royalty-free right to use all information and materials that you submit to us, including the right to exercise copyright and publicity rights, in any media, in connection with COSMO-ACT® web site.
Links: Through the COSMO-ACT® web site, you may be able to access links to other World Wide Web sites. Because COSMO-ACT® has no control over such sites, you acknowledge and agree that COSMO-ACT® is not responsible for, and has no liability with respect to, the availability (or unavailability) of such sites, for the treatment of your personally-identifiable information by such sites, or for the information, products, content or other materials on or available from such sites or resources. If you would like information on any other sites privacy policy, you should contact that party directly, and we encourage you to do so.
Disclaimers You acknowledge and agree that:
a. YOUR USE OF THIS WEB SITE IS AT YOUR OWN RISK. ANY FEATURES AVAILABLE THROUGH OUR WEB SITE ARE PROVIDED TO YOU ON AN AS IS AND AS AVAILABLE BASIS. COSMO-ACT® EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. Because our web site is provided to you AS IS, you agree that COSMO-ACT® shall not be liable to you or to any third party for any delay in delivery of, or failure to deliver, any of your communications or other information you submit using our web site. Because our web site is provided to you AS AVAILABLE, you agree that COSMO-ACT® shall not be liable to you or to any third party for any modification, suspension, or discontinuance of the COSMO-ACT® web site or of your ability to access it.
b. COSMO-ACT® also disclaims any warranty that (i) our web site will meet your requirements, (ii) our web sites operation will be uninterrupted, timely, secure, or error-free, and (iii) any information or communication that may be obtained from the use of our web site will be accurate or reliable (and COSMO-ACT® disclaims any liability for damages that may arise from your reliance on any such information or communication) or are free of viruses or other harmful components.
c. You assume the full responsibility and risk for any damage to your computer or other consequences that result from your downloading any information, software, or other materials through our web site. COSMO-ACT® shall have no liability for any damage to your computer, including loss of data, that results from your downloading any such materials.
d. COSMO-ACT® shall not be responsible for any order request if it is received in an unintelligible or garbled form. However, COSMO-ACT® will make reasonable efforts to notify the sending party (if the sending party is identifiable from the received order request) that the order request was unintelligible or garbled. Some states do not allow the disclaimer of implied warranties, so this provision may not apply to you.
Limitation of Liability:YOU AGREE THAT COSMO-ACT® SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOST PROFITS OR LOSS OF GOODWILL, USE, OR DATA (EVEN IF COSMO-ACT® HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), THAT RESULT FROM: (a) YOUR USE OF OR INABILITY TO USE COSMO-ACT® WEB SITE (b) THE COST YOU INCUR TO SUBSTITUTE FOR ANY GOODS YOU PURCHASED THROUGH COSMO-ACT® WEB SITE (c) ACCESS TO OR ALTERATION OF YOUR PERSONALLY-IDENTIFIABLE INFORMATION OR OTHER INFORMATION IN AN UNAUTHORIZED MANNER (d) REPRESENTATIONS OR CONDUCT OF ANY THIRD PARTY RELATED TO THE COSMO-ACT® WEB SITE, INCLUDING OUR ADVERTISERS AND BUSINESS PARTNERS OR (e) ANY OTHER MATTER RELATING TO THE COSMO-ACT® WEB SITE. Some states do not allow the limitation of liability, so this provision may not apply to you.
Indemnity: You agree to defend, indemnify, and hold COSMO-ACT® harmless from and against all losses, costs, damages, liabilities, and expenses (including reasonable attorneys fees, court costs, and other litigation and arbitration expenses) (Losses) related to or arising from: (a) negligent acts or omissions or intentional misconduct with respect to your use of the COSMO-ACT® web site or goods purchased from the COSMO-ACT® web site or (b) claims for infringement of the proprietary rights of any third party resulting from your use of the COSMO-ACT® web site or goods purchased from the COSMO-ACT® web site in violation of these Terms of Use.
Term and Termination: These Terms of Use are effective upon your acceptance signafied by your using the site and shall continue until terminated in accordance with this Section. Either party may terminate these Terms of Use at any time upon thirty (30) days prior written notice. COSMO-ACT® also reserves the right to terminate its relationship with you at any time. Upon termination of these Terms of Use, you shall immediately cease accessing the COSMO-ACT® web site except to the extent necessary to effectuate any of your obligations or rights arising under any orders that are intended to continue beyond such termination. In the event collections proceedings or legal action become necessary, you agree to pay all of COSMO-ACT® costs and fees incurred, including attorney’s fees.
Intellectual Property: The content that COSMO-ACT® provides on our web site, including, but not limited to, text, graphics, images, and logos, is owned by either COSMO-ACT® or the party that has provided the content to us and is protected by EGYPT and international copyright laws. COSMO-ACT® is the sole and exclusive owner of its compilation of this content on our web site, and this compilation is also protected by EGYPT and international copyright laws. Unpermitted copying of any of this content could lead to copyright infringement.
COSMO-ACT®, and other logos, slogans, and product and service names used on this site are trademarks owned by COSMO-ACT®, its subsidiaries, or its affiliates. You agree not to display or use such trademarks, in any manner, without the written permission of COSMO-ACT®. Trademarks and trade names of third parties are the property of those third parties, and are used by COSMO-ACT® subject to license, or subject to the fair use provisions of EGYPT trademark law.
General: You agree that these Terms of Use describe the entire agreement between us with respect to its subject matter. COSMO-ACT® web site was created and is operated under the laws of the EGYPT. The laws of the Egyptian LAW will control the Terms of Use provided in these Terms and Conditions, without giving effect to any principles of conflict of laws. Any cause of action arising out of these Terms of Use shall be determined in the federal and state courts sitting in the EGYPT. If a court of competent jurisdiction finds that any provision of these Terms of Use are invalid or unenforceable, we both agree that the other provisions of these Terms of Use will remain in full force and effect.
You agree that regardless of any applicable law to the contrary, you cannot file a claim or cause of action arising out of or related to the COSMO-ACT® web site or these Terms of Use more than one (1) year after such claim or cause of action arose.
COSMO-ACT® will not be liable to you or be deemed to be in breach of its obligations hereunder for any delay or failure in performance caused by acts beyond COSMO-ACT® reasonable control, including, without limitation, acts of God, war, terrorism, accidents, fires, floods, strikes, labor disputes, mechanical breakdown, shortages or delays in obtaining supplies, materials, labor, or transportation, interruption of utility services or the Internet, acts of any unit of government or any governmental agency, or any similar or dissimilar cause.
Shipping & Order Tracking
COSMO-ACT® makes best effort to ship your order within 2 business days. We do not ship on weekends or holidays. Once your order is placed, you will receive an email with tracking notification.
We do not ship to Post Office boxes, so please provide us with a physical address; best practice is to have someone receive our package delivery; we are not responsible for stolen packages or those lost by carriers.
If you want to ship to two destinations, please place two distinct orders.
Secure Transactions
We accept all major credit cards for online transactions. Your credit card information is encrypted and kept private. If you prefer to pay by personal check, mail payment in full to our corporate address:
COSMO-ACT® 36 Almoltaka Alarabi Street, Heliopolis Gardens, Sheraton, Cairo, Egypt.
Refunds and Exchanges
We do not provide refunds for our products, but are pleased to accept exchanges for products which were shipped or ordered incorrectly.
To return a product, please follow these steps:
Call or email our Service Department for a Return Merchandise Authorization (RMA) number.
Safely pack the original unopened product, along with a copy of the sales invoice, in a return box.
Write the RMA # on the outside of your box.
If COSMO-ACT® shipped the wrong product to you, we will pay for the cost of the return shipment. If you are exchanging one product type for another, the shipping cost will be yours.
If you have questions related to our shipping and returns policies, contact us at : info@cosmo-act.com